Urgent Stop-Use Directive Notice
Date: 09/06/2024
Subject: Immediately disconnect the PAH60 from motorcycle battery until further notice.
Models: PAH60GW / PAH60GX / PAH60UN
Urgent Announcement:
We regret to inform our valued customers that SoCalMotoGear is conducting a voluntary
Stop-Use Directive of the following products due to a Potential Fire Hazard. The safety of our
customers and their Gold Wings is our number one concern. SoCalMotoGear is investigating
through the many possible factors to find the root cause.
We recently had two incident reports of fire in the area of which had a PAH60 installed on the bike
along with other electronics/accessories. Each of those units were in-use for about 3 years. Of the
thousands of PAH60s installed across the globe, there have been no incidents of fire with the
PAH60 ever reported previously. At this time, there is no determination that the PAH60 was the
cause; however, as precautionary measure, we are asking customers that have this product to
remove or disconnect it from the motorcycle battery until we can determine the actual cause.
SoCalMotoGear takes these incidents very seriously and is actively working with the customers
involved.
Our team is working diligently on this. We apologize for any inconvenience this may have caused
and thank you for your understanding.
Action to be Taken:
Disconnect the PAH60 unit from your motorcycle battery immediately. There should be NO power
to the PAH60. Disconnect the RED cable and properly secure it so that it does not have contact
with any metal parts on the motorcycle.
Contact: [email protected]